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GAP Analysis

In business and economics, gap analysis is a business resource assessment tool enabling a company to compare its actual performance with its potential performance.

At its core are two questions:
Where are we? Where do we want to be?

This goal of the gap analysis is to identify the gap between the optimized allocation and integration of the inputs and the current level of allocation. This helps provide the company with insight into areas that have room for improvement. The gap analysis process involves determining, documenting and approving the variance between business requirements and current capabilities. Gap analysis naturally flows from benchmarking and other assessments. Once the general expectation of performance in the industry is understood it is possible to compare that expectation with the level of performance at which the company currently functions. This comparison becomes the gap analysis. Such analysis can be performed at the strategic or operational level of an organization.

'Gap analysis' is a formal study of what a business is doing currently and where it wants to go in the future. It can be conducted, in different perspectives, as follows:

Organization (e.g., human resources)
Business direction
Business processes
Information technology

Gap analysis provides a foundation for measuring investment of time, money and human resources required to achieve a particular outcome (e.g. to turn the salary payment process from paper based to paperless with the use of a system).

Proliance Guiding Principles

	Leadership: “The essential quality for leadership is not perfection, but credibility.”
	Provide “Choice”
	Full disclosure in advance—”know the deal”
	Voluntary alliance participation (provider and distributor)
	Success-sharing revenue formula with provider
	Active oversight of providers and distributors (due diligence after-the-fact)
	Consistent and predictable delivery
	Constantly seek improvement
	Assess opportunities objectively and without prejudice