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Adjust and Improve Model

Kaizen (Japanese for "improvement") is a Japanese philosophy that focuses on continuous improvement throughout all aspects of life. When applied to the workplace, Kaizen activities continually improve all functions of a business, from manufacturing to management and from the CEO to the various types of workers.

Kaizen is a daily activity, the purpose of which goes beyond simple productivity improvement. It is also a process that, when done correctly, humanizes the workplace, eliminates overly hard work, and teaches people how to perform experiments on their work using the scientific method and how to learn to spot and eliminate waste in business processes.

To be most effective kaizen must operate with three principles in place:

	consider the process and the results (not results-only) so that actions to achieve effects are surfaced;
	systemic thinking of the whole process and not just that immediately in view (i.e. big picture, not solely the narrow view) in order to avoid creating problems elsewhere in the process; and
	a learning, non-judgmental, non-blaming (because blaming is wasteful) approach and intent will allow the re-examination of the assumptions that resulted in the current process.

Proliance Guiding Principles

	Leadership: “The essential quality for leadership is not perfection, but credibility.”
	Provide “Choice”
	Full disclosure in advance—”know the deal”
	Voluntary alliance participation (provider and distributor)
	Success-sharing revenue formula with provider
	Active oversight of providers and distributors (due diligence after-the-fact)
	Consistent and predictable delivery
	Constantly seek improvement
	Assess opportunities objectively and without prejudice